Frequently Asked Questions

Prijana is a third-party logistics (3PL) fulfillment and Amazon FBA prep warehouse based in Chester County, Pennsylvania, operated by Prijana Fulfillment LLC. Prijana receives, stores, picks, packs, and ships inventory for small to medium ecommerce businesses across the United States, and provides a real-time client dashboard for inventory, orders, and billing.

Prijana offers Amazon FBA prep, B2B and B2C order fulfillment, kitting and assembly, receiving and storage, returns processing, and a client platform with real-time inventory, order tracking, and itemized billing. All services run out of the Prijana warehouse in Chester County, Pennsylvania.

FBA prep is the labeling, polybagging, bundling, and carton-level packaging required to meet Amazon's inbound requirements for Fulfillment by Amazon. FBA prep is one of Prijana's core services: Prijana handles FNSKU labeling, polybag requirements, suffocation warnings, bundle building, carton counts, and Amazon shipment creation.

Businesses ship inventory to the Prijana warehouse, where it is received, inspected, and stored. When customers place orders — via Shopify or other channels — the orders sync automatically to the Prijana platform, the Prijana team picks, packs, and ships them, and both the business and its customer receive real-time tracking updates.

Prijana specializes in small to medium ecommerce businesses, typically shipping from a few dozen to several thousand orders per month. Prijana is built for brands that have outgrown shipping from home but are not ready for a large enterprise 3PL — including Amazon sellers, Shopify/DTC brands, and growing wholesale operations.

Prijana pricing is usage-based: businesses pay for receiving, storage, pick & pack, and shipping as they use them, with no long-term contracts to start and no setup fees. A live pricing calculator on the Prijana homepage (prijana.com) gives an instant estimate, and custom quotes are available via the contact page within one business day.

Yes. Prijana integrates with Shopify so customer orders sync automatically to the Prijana platform with no manual entry, and inventory and tracking updates flow back in real time. Orders from other channels can also be sent to Prijana manually.

Prijana ships via major carriers including UPS, USPS, FedEx, and DHL through its Easyship integration. Prijana automatically rate-shops across carriers to get the best available price for each shipment.

Yes. Prijana receives returned packages, inspects the items, and restocks, quarantines, or disposes of them per each client's instructions. Returns processing fees apply per item, and every return is visible in the client dashboard.

Yes. Prijana bundles products into custom kits, subscription boxes, and multi-packs, and also handles relabeling, repackaging, and rework to each client's specifications as part of its kitting and assembly service.

Yes. Every Prijana client gets access to the Prijana dashboard, which shows live inventory levels, inbound shipments, order status, returns, downloadable reports, and itemized billing — every charge is line-itemed with no mystery fees.

Prijana is located in Chester County, Pennsylvania, within reach of major East Coast shipping hubs, and serves ecommerce businesses across the entire United States. The location gives fast transit times to Northeast and Mid-Atlantic markets and competitive national transit via its carrier network.

A business gets started by requesting a quote at prijana.com/contact — describing its monthly order volume and the services it needs (FBA prep, fulfillment, kitting, storage, or returns). Prijana responds with a custom quote within one business day and walks new clients through onboarding, from the first inbound shipment to the first outbound order.

Prijana can be reached by email at support@prijana.com or through the quote request form at prijana.com/contact. The Prijana warehouse is in Chester County, Pennsylvania.