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Privacy Policy

Last updated: May 2026

Overview

Prijana Platform ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information, with special attention to bank account data collected for payment processing purposes. By using our services, you agree to the terms of this policy.

Information We Collect

Bank Account Information

When you link a bank account for ACH payments, we collect the following information through Stripe Financial Connections:

  • Bank account number (masked for storage)
  • Bank routing number
  • Account holder name
  • Bank name and institution details
  • Account type (checking/savings)

This information is collected solely for processing ACH payments for invoices issued by Prijana Platform.

Business Information

We collect business contact information, shipping data, inventory details, and order information to provide fulfillment services.

Usage Data

We collect information about how you use our platform, including login activity, order volumes, and feature usage, to improve our services.

How We Use Your Information

We use your information for the following purposes:

  • Payment Processing: Process ACH debit charges for issued invoices using your linked bank account
  • Service Provision: Provide warehouse fulfillment, inventory management, and shipping services
  • Communication: Send order updates, shipping notifications, and billing alerts
  • Security: Detect and prevent fraud, unauthorized access, and security threats
  • Compliance: Comply with legal obligations and regulatory requirements
  • Improvement: Analyze usage patterns to improve our platform and services

Data Storage and Security

Data Location

All data collected by Prijana Platform, including bank account information, is stored and processed on servers located within the United States. We do not transfer or store personal or financial data outside of the United States without your explicit consent.

Bank Account Data Handling

Bank account information is processed through Stripe, Inc., a PCI DSS Level 1 certified payment processor. Stripe handles the secure transmission, verification, and storage of bank account credentials. Prijana Platform does not store full bank account numbers; we store only masked account identifiers (e.g., last 4 digits) and Stripe-issued tokens for payment processing.

Security Measures

We implement industry-standard security measures including:

  • Encryption of data in transit (TLS 1.2+) and at rest (AES-256)
  • Role-based access controls and authentication
  • Regular security audits and penetration testing
  • Secure development practices and vulnerability management

Sharing Your Information

We do not sell your personal or financial information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers (e.g., Stripe for payments, shipping carriers) who perform services on our behalf
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice)
  • With Your Consent: When you explicitly authorize us to share your information

Your Rights

Under applicable U.S. law, you have the following rights regarding your data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal and business obligations)
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to processing of your data for certain purposes
  • Withdraw Consent: Withdraw consent for data collection where consent is the legal basis

To exercise these rights, contact us at the email address below.

Data Retention

We retain your data for as long as necessary to provide our services and fulfill our legal obligations. Bank account information is retained only while you maintain an active account and for a reasonable period thereafter to resolve disputes, process refunds, and comply with legal requirements. You may request deletion of your bank account information at any time through your account settings or by contacting us.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Address:

Prijana Platform
United States